Considering the approaches raised at the technical meetings of the CRDS, in this panel we propose to discuss the success and/or difficulties to reach the population in implementing the measures. A central issue is identifying and selecting the population or target groups, the inclusion-exclusion dilemmas, as well as the opportunities and restrictions that new technologies provide to enable the social development ministries in the distribution of the benefits during the pandemic. This panel is complemented with the discussion about the needs and the existent collaboration spaces to undertake the challenges.